![]() If you have tried all of the above and you still can’t sign in to Skype, come on over to the Skype Community, where there is a wealth of information and around three million people waiting to help. Make sure you sign in using the correct account with your email address, phone number, or Skype account information. Sign out of Skype, and then sign back in.If you're able to access the correct Skype account from another device, you can identify the username of the account you're signed in with by following the steps in this article to find your Skype name. Access your Skype logs in Microsoft Windows or on Mac OS. Try accessing your Skype account from another device that you might already be signed in on like your desktop computer, a mobile device, or Xbox. Users should understand how to install, troubleshoot and locate a Skype application that is.Do you use Skype on more than one device such as your desktop computer or phone? It's possible you may be signed in to a different account on each device.Do you use an email address to sign in to other Microsoft products or services such as Xbox, OneDrive, or ? If you recently signed in to one of those other services, it's possible you may be signed in to Skype with a different Microsoft account.Do you have more than one Skype account?. ![]() I know my sign in name and password, but can't sign in - you might have multiple accounts (and not even know it).įollow these steps to sign in to the correct Skype account: After updating to iOS 13, you will need to allow the app to access Bluetooth.
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